From Cornel C.
>We have switched to this new and more improved system that will allow us to help our customers faster and better.
Okay Leapfrog guys, I understand that the old forum got a little out of hand. How is this better?
If you're not logged into the forum you can check how long a post takes to really appear so that others on the forum can read it. (Checked on multiple computers.) The fact that you wouldn't notice this if you're logged in is almost devious!
In one case a post that I made didn't show up until 9 days later!
If you're unable to do this process in a timely manner you should change it.
Edit: Interestingly, this post showed up immediately. Maybe something is broken?
Please request a firmware download via the Ticket System