Or call our technical support: +31852080825

Available Monday through Friday from 7AM to 3:30PM CET
Please create a ticket before calling and keep the ticket number at hand.
At the moment we are only offering support in English, so we kindly ask you to address your issue in English.
Start a new topic

Is there another application already connected to this port? - Attempt #1

Is anyone getting this?

It is coming up far too frequently to be a random issue.

This is happening on my 2nd printer (the 1st was replaced, Apr 2015,  after 2 months of continual ticketing to the Tech Support team).

This is the repeatable issue so far:

1. Turn on the printer

2. Open Simplify 3D

3. Open MCP (Machine Control Panel)

4. Wait for the Port name to appear.

5. Select the Communication tab and what for the 'handshake' between the PC and the Printer

6. Result: process hangs, see attached screenshot (Screenshot 2015-05-17 23.47.29.png)

Thanks in advance,



Login or Signup to post a comment

User Manuals

Quick Start Guide

Print Settings

Demo Print Downloads

Drivers Downloads

Software Downloads

Firmware Downloads

Please request a firmware download via the Ticket System

Creatr HS Video Library