Or call our technical support: +31852080825

Available Monday through Friday from 7AM to 3:30PM CET
Please create a ticket before calling and keep the ticket number at hand.
At the moment we are only offering support in English, so we kindly ask you to address your issue in English.
Start a new topic

New Creatr not accepting any stepper commands

I have a new creatr dual he that printed fine for about 8 hrs. and now has comply stopped taking commands for any stepper (extruders, x y and z) I have verified the power supply is putting out 24 volts dc.  The heaters for the extruders and the bed still heat up though

1 Comment

I see that my colleague David helped you in the ticket you opened a month ago.


Was the issue solved?


Was replacing the board the solution?

Login or Signup to post a comment

User Manuals

Quick Start Guide

Print Settings

Demo Print Downloads

Drivers Downloads

Software Downloads

Firmware Downloads

Please request a firmware download via the Ticket System

Creatr HS Video Library