Or call our technical support: +31852080825

Available Monday through Friday from 7AM to 3:30PM CET
Please create a ticket before calling and keep the ticket number at hand.
At the moment we are only offering support in English, so we kindly ask you to address your issue in English.
Start a new topic

generating Gcode using Materialise

Hi,

Still newbie, I can connect computer to CreatrHS with Creatr1.0 to print ;-)

I've tried to generate a Gcode file with the software successfully.

So I have 2 questions.

1/

Is it necessary that printer is connected (usb) for the software generate Gcode ?

2/

Even when printer is connected, when I choose print to file / submit job :

Software create a folder

display "submit job" for few second

and... nothing

Folder is created but stay empty.

I'm pretty sure there is something to do.

Thanks for any advice

  



1 person has this problem
1 Comment

I think I've found an answer.

I was working on a mapped network drive and folder created stays empty.

Doing the same thing on C: local drive seems to create a Gcode file.

It's probably the reason (?).

Anybody has noted something like this (Matthias) ?

Login or Signup to post a comment

User Manuals

Quick Start Guide

Print Settings

Demo Print Downloads

Drivers Downloads

Software Downloads

Firmware Downloads

Please request a firmware download via the Ticket System

Creatr HS Video Library