Halfway during a print my printer shut off. Its been about an hour and I still cannot turn the printer on.
I have tried multiple outlets and nothing works. Has anyone else had this issue before? I am worried it won't turn back on again. Help is much appreciated, thanks!
Vanessa Gutierrez the root cause of the issue you are having is due to the fuse in the power module on your Xeed printer which failed. As explained in the ticket you opened.
If that fuse malfunctions the printer will no longer turn on.
Please request a firmware download via the Ticket System