Hello and thank you for choosing the Creatr HS for your printing needs.
If the printing head moves in the opposite direction when you use the Y and/or X home command you need to check the following:
In this situation you have to check the Y and/or X switches Pic.1 and see if the metal lever is constantly holding down the switch knob even when there is no contact between the print head and the X switch and between the X assembly and the Y switch. If the lever is pushing down on the knob simply bend the lever to correct the situation .
Another reason your print head might not move correctly is if you try to move it with the jog controls in simplify when the left extruder is selected see Pic.2. If you want to use the jog controls make sure the right extruder (marked as T0 in simplify) is selected Pic.3.
Thank you for reading the solution and for any other issues please do not hesitate to contact our Leapfrog Support Team.
We wish you happy printing!